Beware of Potholes! (Avoiding Pothole Damage)

April 25, 2021

You may live in a region where roads become pockmarked with craters known better as potholes. They're caused by moisture seeping through a compromised road surface that can freeze, expand and literally punch holes in the road. And when your vehicle hits one of those holes that's big enough, the... More

No Yolk! Rotten Egg Smell (Sulfur Smell Causes)

April 18, 2021

The pungent smell of rotten eggs can send people running for the hills. So when that odor is inside your vehicle, yikes! Yolks! The good news is that a trained service technician can search the source of that smell and stanch the stench that comes from another words that begins with S. Sulfur... More

DOG FOOD IN YOUR ENGINE (Keeping Rodents out of your Engine)

April 11, 2021

A technician was telling us the other day that he was servicing an engine and spotted something he'd never seen before: A collection of dry dog food siting on a horizontal metal ledge near the base of the engine. It was neatly stashed and was in a spot where the food pellets couldn't have simply... More

NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)

April 4, 2021

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name." The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years. That comfortable relat... More