Reviews

We are very proud to share these kind words from our satisfied customers. Please take a moment to click the "Submit a Review" button below and share your own review.
Write-testimonial


Great service and up front and honest information of what to expect cost-wise. I left my vehicle and was given a ride home. My vehicle had to stay at the shop overnight and I was also offered a ride back to the shop the next day. Very professional service!!! Thanks guys!!!

— JB Z., TRINITY, FL


This place ROCKS! I was treated great by Jay( god I hope I got his name right) Staff was great. I got a nice hand shake and a thank you for your business when all was done. They will get all my business. Thank you

— Jim ., Port Richey, FL


These folks are honest and efficient, and deserve your business.. They will work very hard to correct any problem with your vehicle.

— Mel T., Niagara Falls, FL


I trust these guys 100%.They have always been honest and saved me a lot of $ I would have paid the dealership.

— Penny Y., New Port Richey, FL


I trust these guys 100%.They have always been honest and saved me a lot of $ I would have paid the dealership.

— Penny Y., New Port Richey, FL


I visited the business for the first time and was greeted immediately with a smile. The professionalism and customer service was great. I will continue to service my vehicle here.

— Michael M., New Port Richey, FL


I went in for oil change with Coupon. Needed other work done. Needed Oil guard put back on and dash light checked out. No charge either. Great service and very polite AND did not get a list of things that needed to be addressed in the near future (I appreciated that) Have been there many times and will continue to use them.

— Fred L., New Port Richey, FL


After many people telling me not to go here, I have been taken care of!! I go to them for basics, and they sometimes have an additional service, and sometimes not. I always get a second opinion at a variety of places. They do come in at a very high price for me sometimes, so even if I go elsewhere, they welcome me back every time!! I will continue to return

— Amy E., New Port Richey, FL


I recently came back to Tuffy for some repairs. I love how they always work you in and finish the job in a reasonable time. Thanks John for taking care of us.We will be back for sure!

— Cristina C., New Port Richey, FL


I can state with confidence that this shop operates with good old fashioned fair and honest service and is worth recommending to others. THANKS GUYS!!!!!!!!!

— Mel T., New Port Richey, FL


Fast, friendly, and VERY professional service! These folks do the job right the first time!!

— Dalton J., New Port Richey , FL


Fast, friendly, and VERY professional service! These folks do the job right the first time!!

— Dalton J., New Port Richey , FL


I called on Thursday at 4pm with miss in the engine and they fit me in on Friday morning. They had to diagnose the issue, get 2 coil packs and 6 spark plugs, remove & reseal the valve cover and even changed the oil BEFORE 5pm Friday. Great bunch of guys. Very professional and courteous.

— Raymond S., Hudson, FL


I needed someone to service my vehicle as I recently moved to the area. Getting a flier and seeing the shop when I was out shopping I gave Tuffy a try and am glad I did. Service was great and will use them in the future.

— William R., New Port Richey, FL


Fast, friendly, professional service.

— Dalton J., New Port Richey , FL


My search or a honest repair facility ended when I went to Tuffy. Dennis on the desk and the mechanics have been upfront, honest and stand behind their work. I have recommended this place to my family and friends and have no reservations for doing that. This is the only place I will take my car. Thanks guys

— Jim H., Trinity, FL


Thank you for your excellent service. I can't believe how fast you worked my car in and was done promptly.Great customer service at this location. Thank you John for your help. I will definitely return for future work.

— Cristina C., New Port Richey, FL


The entire TEAM @ this Tuffy is OUTSTANDING. So Professional and Customer Service oriented. I feel like I have my own personal mechanic to take care of my automobile.VMOYMH

— Susan P., Trinity, FL


The only reason I continue to come to the shop is because the Manager Bruce. The other employees are nice and make you feel at home but Bruce knows you by name and if they make a mistake they will correct it.

— Rob R., Trinity, FL


Great service and quick! Priced well. Will be coming back!

— Pam M., New Port Richey, FL


I would like to highly commend Dennis Naumann, the manager @ Tuffy, for the excellent service and attention he afforded us today. It was Sunday noon and the shop was swamped with work. We arrived with our vehicle, engine still running, because our dead battery had just been jumped and to shut it off would have marooned us at Tuffy. Dennis attended to us immediately and although he was fully booked until closing he assured us that he would help because he sincerely cares about his customers. Dennis immediately thoroughly checked the electrical system and assured us that it was only a dead battery. He checked our warranty and told us that we were eligible for a proration. In summation, we were out of the shop in less than 30 minutes with a new battery and a new 4 year warranty for under $50.00. We have always had excellent experiences at Tuffy with all their employees and much cheaper prices than at the car dealer. They even installed a hard to replace turn signal light once for us for free! Keep up the excellent job Dennis and your carside manner and personality are superb. That's what keeps the customers coming back, including me and the friends that I will refer to you. Thanks again. PS your coffee isn't bad either. Now add a doughnut and I just might be tempted to blow a fuse under the dash. LOL J.S.

— John S., New Port Richey, FL


just left the store on little road, not expecting to get in because they close in two hours, and every bay was full, i only had to change two tires , but they got the job done in 45 minutes... i hardly every write comments , but this is needed. john and the boys handle my repairs, with good prices and a honest advice every time i come in... this will always be my first choice in repairs , thanks tuffy

— gary F., New Port Richey, FL


I was very happy with the service at this location. Traveling and needed a oil change and tire rotation. Staff friendly and service was great. I was told it is under new management, maybe that explains the previous reviews. I would recommend Tuffy's.

— Jerry H., New Port Richey, FL


I have been a customer at this location for several years. The management and service associates are always willing to help and offer advice concerning any auto or truck problems I may encounter . I have had all of my vehicles serviced here from my BMW Z4 Roadster to my 2008 Honda Civic and my 15 year old Ford F150 Truck. Bruce and his team have always been able to service these vehicles when other service centers either would not or could not service them. I would recommend this Tuffy's Auto Service Center to anyone who wants their car repaired correctly at an affordable price. Dale Frantz New Port Richey

— Dale F., New Port Richey, FL


I received excellent service from Tuffy New Port Richey.The service agent advised me that all four tires should be replaced on our company vehicle because they were becoming worn out. My company approved the service and we got the ball rolling. Soon after my company called me back and asked for me to cancel the service after I had already paid in full. This was no problem for Tuffy even though they had already placed an order for the tires to be delivered! They immediately voided the transaction and sent me on my way with a smile on my face. Tuffy New Port Richey and all of it's employees were very accommodating and exceeded my expectations. Thanks Tuffy!

— Randall S., Tampa, FL


They were very down to earth friendly people. Fixed my problem an kept me updated. DID NOT try to charge me for random little stuff. I WILL be goin back for future service

— Kevin L., Port richey, FL


I have been going to Tuffy for years with great service. But what prompted me to write this review is this. My son was heading back to college in Ft Myers and right before he was leaving we noticed a nail in his tire. So he was losing air. It was 5:50 and Tuffy closes at 6:00. They stayed open until he got their and repaired his tire. That to me is great customer service. Thanks again John and the tech that stayed.

— Krista G., Port richey, FL


I am beyond impressed with the service that Bruce, Anthony & Andy provided me (multiple times) at your New Port Richey, FL (Little rd.) location. All three of them were incredibly professional, patient, (with me) helpful & worked hard to solve my vehicle problems. I was treated with dignity & respect by all three of them every time I interacted with them. Being a single female that means a lot to me. I will be recommending this location to many. Thank you all so much for your hard work, patience & professionalism.

— Lindsey ., New Port Richey, FL


With 3 kids to drive around to soccer practice, ballet, girl scouts, catechism, etc. car troubles are a huge deal in our house. We literally don't have time for car repairs. So, it was a pleasant surprise to have our car diagnosed, repaired and back on the road the SAME DAY at Tuffy! Highly recommend this garage.

— Gina L., New Port Richey , FL

your local Tuffy, please enter your zip code or city and state for the location nearest you.